Shipping Policy
Welcome to Kermis Luxury. Our goal is to deliver your order as soon as possible, safely, and on time. For information on processing, delivery schedules, and shipping choices, please read our shipping policy below.
Shipping Partners
We partner with the world’s most trusted carriers for international shipping.
- FedEx
- DHL
- UPS
- USPS
Order Processing Time
After payment confirmation, your order is shipped within 2 to 4 business days. Orders on weekends and holidays will be shipped the next business day.
If you have ordered a custom-made jewelry piece, your order will be shipped within five to ten business days.
You will receive a shipping confirmation email and tracking information as soon as your order ships.
Shipping Time
Most orders are delivered within 12-15 business days, depending on your location.
Your order may take slightly longer to arrive depending on your destination and customs clearance.
At Kermis Luxury, we make international luxury seamless. We have optimized our logistics to ensure your international jewelry orders arrive safely, discreetly, and fast.
Shipping Charges
The shipping charge is usually $30 for each order. We offer free delivery if your order value is over $299.
International Shipping
We ship jewelry to most countries around the world. International customers may be required to pay customs duties, taxes, or import fees, as determined by the regulations of their country. Any applicable charges must be paid by the customer.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so that you can monitor your package in real time.
Shipping Address
Make sure your delivery address is accurate and fully entered at checkout. Packages may be delayed or lost due to incorrect addresses, for which we are not responsible.
Delayed or Lost Packages
If your package has not arrived on time or appears to have been lost in transit, please contact our Customer Support team. We will assist you by working directly with the shipping provider to find a prompt solution.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and product so we can help you with a replacement or solution.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: support@kermisluxury.com
Website: kermisluxury.com